Privacy Policy

1. Who We Are

Indenting Agent is the operating name used for the website located at indentingagent.us .

We provide commercial introduction, indenting and export facilitation services. Our activities are focused primarily on connecting qualified Indian manufacturers, processors, merchant exporters, export houses, brand owners and suppliers with prospective importers, distributors, wholesalers, private-label buyers and other commercial contacts in the United States.

Our principal product focus includes agricultural products, cereals, pulses, spices, ready-to-eat and ready-to-cook foods, packaged foods and selected fast-moving consumer goods.

2. Information We Collect

We may collect personal and business information that you voluntarily provide, including:

• Your full name and business role.
• Your company name and business type.
• Your business email address, telephone number and WhatsApp number.
• Your city, state, country and company website.
• Your product categories and descriptions.
• Product specifications, ingredients, packaging formats and catalogue links.
• Production capacity, supply capacity and minimum-order quantities.
• Countries to which you currently export.
• Your US export experience and commercial readiness.
• Certifications, licences, registrations and compliance information.
• Private-label, custom-packaging and buyer-brand capabilities.
• Information contained in emails, WhatsApp messages, telephone conversations or other communications.
• Any additional information you choose to include in your enquiry.

3. How Information Is Collected

Information may be collected when you:

• Submit the exporter enquiry form.
• Contact us through email or WhatsApp.
• Call or otherwise communicate with us.
• Respond to a Google, Meta or other advertising campaign.
• Provide documents, catalogues, specifications, samples or commercial information.
• Visit or interact with indentingagent.us.

Our website, hosting environment, form system and associated technologies may automatically collect technical information such as:

• Internet Protocol address.
• Browser type and version.
• Device type and operating system.
• Referring website or advertisement.
• Pages viewed and buttons selected.
• Form-submission page URL.
• Date and time of submission.
• Cookie and advertising identifiers.
• General website usage and conversion information.

4. How We Use Information

We may use information for the following business purposes:

• Receiving and responding to exporter enquiries.
• Reviewing your company, products and commercial capabilities.
• Evaluating product suitability and export readiness.
• Requesting additional catalogues, specifications, certifications, pricing, packaging information or product samples.
• Assessing your possible suitability for relevant importer or buyer requirements.
• Communicating with you through email, telephone or WhatsApp.
• Maintaining enquiry histories and business records.
• Administering prospective and existing commercial relationships.
• Improving our website, communications and screening process.
• Measuring advertising and website performance.
• Detecting spam, fraud, abuse and security threats.
• Enforcing our Terms and Conditions.
• Meeting legal, regulatory, accounting or contractual obligations.

5. How Information May Be Shared

Where reasonably relevant to a genuine business opportunity, we may share appropriate company, product and commercial information with:

• Prospective importers, distributors, wholesalers, private-label buyers and other commercial buyers.
• Professional advisers or representatives assisting with an opportunity.
• Logistics, inspection, testing, packaging, customs, documentation or regulatory service providers.
• Website-hosting, email, form-processing, security, analytics, advertising and technical service providers.
• Government, regulatory, judicial or law-enforcement authorities where legally required.

We seek to share only information reasonably connected with the purpose for which it is being used.

6. Google, Meta, Analytics and Advertising

We may use analytics, advertising and measurement technologies provided by organisations such as:

• Google Analytics.
• Google Ads.
• Google Tag Manager.
• Meta Pixel and Meta advertising services.
• Other advertising, security or website-analysis services.

These technologies may process information about website visits, page views, advertisements, referring sources, button clicks, form interactions, form completions, devices, cookies and related identifiers.

We may use this information to:

• Understand website traffic and visitor behaviour.
• Measure lead and form conversions.
• Evaluate advertising effectiveness.
• Prevent invalid or fraudulent activity.
• Improve campaign targeting and website performance.
• Create, manage or exclude advertising and remarketing audiences where legally permitted.

Non-essential advertising and analytics technologies may be controlled through the cookie-consent system implemented on the website.

7. Cookies and Similar Technologies

Cookies are small files or identifiers placed on or associated with a device. The website may use:

• Essential cookies needed for website functionality, administration, security and fraud prevention.
• Preference cookies used to remember selected settings or consent choices.
• Analytics cookies used to understand how visitors use the website.
• Advertising cookies used for campaign measurement, attribution and permitted remarketing.

Where a consent banner is displayed, visitors may be offered the ability to accept, reject or manage non-essential cookie categories.

Refusing optional cookies may reduce advertising measurement or limit certain non-essential website functions, but should not prevent access to the main website content.

Further details will be available in our Cookie Policy .

8. Business Communications

By submitting an exporter enquiry, you request and authorise us to contact you concerning:

• Your submitted company and product information.
• Requests for supporting details or documentation.
• Product or commercial evaluation.
• Relevant prospective buyer requirements.
• Other business communications reasonably connected with your enquiry.

Communications may occur by email, telephone or WhatsApp using the contact details you provide.

You may request that we stop non-essential promotional communications. We may still send communications necessary for an active enquiry, transaction, legal obligation, security matter or record-keeping purpose.

9. International Processing

Our activities involve communications and potential commercial relationships between businesses located in India and the United States.

Information may therefore be transmitted to, accessed from, stored in or processed in countries outside the country in which it was originally submitted.

Privacy and data-protection rules may differ between jurisdictions. We take reasonable steps appropriate to the information, processing purpose and services involved.

10. Data Retention

We may retain information for as long as reasonably necessary to:

• Evaluate and respond to enquiries.
• Maintain business and communication records.
• Manage prospective or existing commercial relationships.
• Respond to disputes or complaints.
• Prevent fraud, misuse and duplicate submissions.
• Comply with legal, tax, accounting or regulatory duties.

Retention periods may vary according to the nature of the information, the status of the enquiry, whether a commercial relationship develops, and applicable legal or contractual requirements.

11. Information Security

We use reasonable administrative, organisational and technical safeguards intended to protect information against unauthorised access, misuse, alteration, loss or disclosure.

Safeguards may include access restrictions, website security, spam prevention, account controls, software updates and appropriate service-provider arrangements.

No website, email service, messaging platform, internet transmission or electronic storage system can be guaranteed to be completely secure.

You should not transmit highly sensitive personal, financial or proprietary information through an ordinary website form, email or WhatsApp unless an appropriate secure method has been agreed.

12. Your Choices and Privacy Requests

Subject to applicable law and reasonable identity verification, you may request that we:

• Confirm whether we hold information relating to you.
• Provide access to certain information.
• Correct information that is inaccurate or incomplete.
• Delete information that is no longer reasonably required.
• Restrict or object to certain uses of information.
• Stop non-essential marketing communications.
• Review or change your cookie preferences.

Some requests may be limited where information must be retained for legal compliance, fraud prevention, security, record-keeping, dispute resolution or protection of legal rights.

13. Children’s Privacy

This website is intended for businesses and adult business representatives. It is not directed toward children, and we do not knowingly seek personal information from children under the age of 13.

14. External Websites and Services

The website may contain links to third-party websites, WhatsApp, advertising platforms, business directories or other external services.

External services operate under their own terms, privacy policies and security practices. We are not responsible for the privacy, security, accuracy or content of third-party websites and services.

15. Changes to This Privacy Policy

We may revise this Privacy Policy when our website, services, technology, advertising practices, service providers or legal obligations change.

The latest version will be published on this page. The effective or last-updated date shown near the top of the policy will be changed when appropriate.